In 1876 Alexander Graham Bell patented the invention of telephone. This was a tremendous breakthrough in the sphere of communication. It was followed by more and more new miracles of progress which ensured information transfer to great distances in a very short time. In modern world, opportunity to promptly obtain the required information is an indisputable advantage in all the spheres of human life. If one possesses a complete picture of what is going on one may take decisions promptly and male amendments on-line.

In order that our customers felt certain and comfortable amid the information flow we have created a system of round-the-clock monitoring of customers' orders - МАР (Imex Access Point). MAP - is an internal system of recording orders and quality control which enables our customers to obtain information as regards different aspects in on-line mode through internet

• For MAP operation, a customer is assigned with a personal password which gives him access to all the on-line information about his cargo transportation through a protected data transfer protocol SSL
• In MAP reports are provided on the status of current orders and requests, history of orders management, financial reports on payments and advanced payments, different checks of quality of services provided. At the customer's wish, we can develop personal analytical reports in any convenient form
• Through МАР, the customer gets access to all electronic copies of freight documents. A convenient search system allows the customer to find any required document promptly
• The customer can see all the coordinated procedures and peculiarities as regards work with his company, which will allow him to promptly correct the information if it is incorrect or outdated
• In МАР contacts of all the personal managers are displayed and their area of responsibility is outlined. In case the principal manager goes on vacation, MAP will display information about the person who will be appointed his deputy
• A customer is always entitled to leave his comments and recommendations which will go directly to the quality service
• МАР displays the latest topical news from the world of logistics as well as information which is meant personally for the customer. Our customers will always have up-to-date information about new products, opportunities and special offers of Imex
• Customers have the opportunity to post their orders and requests directly through MAP
• Own team of designers and analysts in the field of information technologies enables us to react promptly to the needs and comments of our customers providing maximum flexibility